Shipping Policy
Every pair is made to order. Here is what to expect for production, delivery, shipping costs, and tracking.
Free Standard Tracked Shipping
We offer free standard tracked shipping on website orders. Standard shipping costs $0.00. Optional express shipping is available for an additional fee, shown at checkout before payment. For wholesale or specially quoted orders, shipping arrangements and costs are confirmed in your quotation.
Estimated delivery timeline
For standard shipping, allow approximately 11–22 business days in total after payment and, where required, digital-proof approval. This includes 3–7 business days for production plus 8–15 business days in transit after dispatch.
For express shipping, allow approximately 6–14 business days in total after payment and, where required, digital-proof approval. This includes 3–7 business days for production plus 3–7 business days in transit after dispatch.
For personalized designs requiring approval, production does not begin until you approve your digital proof. Time spent awaiting approval is additional to these estimates. Business days exclude weekends and applicable holidays.
These are estimated delivery ranges, not guaranteed arrival dates. Some destinations, large-volume orders, specialty processes, peak periods, customs clearance, or carrier disruptions may require additional time. Any different timeline for a specially quoted order will be provided in your quotation. Where a calculated arrival date range is displayed at checkout, use it as an estimate for your selected shipping service, subject to any required proof approval.
US deliveries: no surprise import charges
For orders delivered to US addresses, we cover applicable import duties, import taxes, and customs brokerage fees. You will not be asked to pay additional import charges at delivery. Any applicable sales tax and optional express-shipping charge are shown at checkout before payment.
If a carrier requests payment of an import charge for a US order, contact support@patriotickicks.com with your order number and a copy of the request so we can arrange payment. If you have already paid such a charge, send us the receipt so we can reimburse it.
Deliveries outside the United States
Unless your checkout or quotation explicitly states that duties are included, import duties, import taxes, and customs brokerage fees for deliveries outside the United States are the recipient's responsibility and may be collected by the carrier or local customs. Free standard shipping does not itself include these charges. Customs processing may add time to delivery.
Shipping methods and tracking
We select carriers according to the destination and service chosen. Carriers may include USPS, UPS, Yun Express, TNT, DHL, FedEx, or other services appropriate to the route.
After dispatch, we email your tracking number. Please allow 24–48 hours for initial tracking updates to appear.
Need help?
For delivery questions, tracking assistance, or import-charge requests, email support@patriotickicks.com with your order number. We normally aim to reply within one business day.